Commonly Asked Questions
Shipping
Order tracking
Once your order ships, you'll get a tracking link by email. You can also track your order anytime from your account page, or by entering your order number and email at our Track Your Order page.
Shipping timelines
Orders ship within 1 to 2 business days. Standard shipping typically takes 3 to 5 business days once it leaves our warehouse. You'll get tracking info as soon as your order is on its way.
International shipping
Right now we only ship within the United States. We're working on expanding, if you're outside the US and want to be notified when we do, email us at info@nydration.co.
About
Does it have caffeine?
No. Shift Start uses L-theanine and B-vitamins for calm, sustained focus with zero caffeine, so it never interferes with the sleep you need after your shift ends.
Will Shift End actually help me sleep?
Shift End is built around 2000mg of glycine, an amino acid studied for helping you fall asleep faster and improving sleep quality, paired with magnesium and calcium for a full wind-down.
What does it taste like?
Shift Start comes in Red Berry and Shift End comes in Blueberry. Both are lightly sweetened, no artificial aftertaste, mixes clean with water.
Can I take it if I'm not a nurse?
Yes. Nydration is built around the demands of overnight shift work, so it works for anyone on a night shift schedule, not just nurses. Firefighters, security, warehouse workers, anyone working overnight can use it the same way.
How is this different from LMNT or Liquid IV?
Neither is built for shift work. Nydration is the only system with two formulas, one for energy during your shift, one for recovery after it, designed around the specific demands of working overnight instead of a normal daytime schedule.
Is it safe with medications?
Nydration is made from electrolytes, amino acids, and vitamins. If you're on medication or have a medical condition, we recommend checking with your doctor or pharmacist before adding any new supplement to your routine.
When will I feel a difference?
Most people notice sharper focus and steady energy on their very first shift. Better sleep quality typically shows up within the first week of consistent use. See current pricing
Can I skip a Shift Start day?
Yes. Take Shift Start before shifts and Shift End after them, on your own schedule. There's no requirement to use it every single day, it works with however many shifts you're working that week.
Where is it made and is it third-party tested?
Nydration is manufactured in the USA and every batch is tested by an independent third-party lab for potency and purity before it ships.
Ingredient sourcing
We source our electrolytes, amino acids, and vitamins from trusted suppliers who meet strict quality and purity standards. Every ingredient is tested before it goes into a batch.
Storage and shelf life
Store in a cool, dry place away from direct sunlight. Unopened packets have a shelf life of 18 months from the manufacture date, printed on the bottom of your bag.
Pregnancy and breastfeeding safety
If you're pregnant or breastfeeding, we recommend checking with your doctor before taking Nydration or any new supplement.
Combining with other supplements
Nydration is safe to take alongside most other supplements. If you're taking anything with overlapping ingredients, like other electrolyte products or sleep aids, we recommend checking with your doctor to avoid doubling up.
How does the subscription work, can I cancel anytime?
Subscriptions ship on your schedule and save you 25% off one-time pricing. You can skip, pause, or cancel anytime from your account, no fees, no phone calls required. See subscription pricing
Subscription management (skip, pause, cancel)
Log into your account anytime to skip an upcoming shipment, pause your subscription, change your delivery frequency, or cancel completely. Changes take effect immediately.
Wholesale and bulk orders
Interested in carrying Nydration at your hospital, unit, or business? Email us at info@nydration.co with your inquiry and we'll get back to you with wholesale pricing.
Contact
Have a question we didn't cover?
Email us at info@nydration.co and we'll get back to you within 1 business day.